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Electric Scooter Malfunctioned? Report it to the CPSC

Were you injured when a Bird, Lime, Jump or Lyft electric scooter malfunctioned? Do any of these scenarios sound familiar:

  • The brakes failed
  • The handlebars were loose or came off
  • The handlebar post collapsed
  • The throttle stuck at full speed
  • You braked and the scooter sped up instead
  • The baseboard broke in half

The electric scooter company Lime has already recalled scooters twice in the last month: the first time because their batteries had the potential to catch fire, and the second time due to the potential for the scooter baseboards to break apart.

If you were injured due to a malfunctioning electric scooter, you should report the defective product to the U.S. Consumer Product Safety Commission (CPSC). They are a federal regulatory agency charged with protecting the public from unreasonable risks of injury or death from consumer products under their jurisdiction.

The more consumers who complain about a particular safety hazard, the more likely the Consumer Product Safety Commission will investigate whether the product poses an unreasonable risk of harm.

To report a scooter malfunction to the CPSC, file a report here.

Filing out the electronic form takes 5 to 10 minutes.

At McGee, Lerer & Associates, we know that the same electric scooter malfunctions are happening over and over again. The malfunctions are resulting in terrible injuries. The Consumer Products Safety Commission needs to know about these malfunctions and harm they are causing.

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